Our skilled artisans have built doors and windows for residences all around the world — some new construction and some that are several hundred years old. We have yet to find a project we could not successfully navigate.
I want to match the door and windows I have already selected. Can you products be matched?
Absolutely, we can.
We can exactly match the windows and doors you’ve already chosen for the new residence (or remodel). Alternatively, we can coordinate with your millwork company to produce coverings that meet our specifications.
The only time that this becomes tricky is when we need to match the stain of aged hardwood. Weather affects wood and the finish coating it in unique ways that are nearly impossible to replicate exactly.
That being said, we could certainly work with finishers to make sure the new wood was being stained and worn in a way that looks similar to what’s already present at the residence.
Do we have to choose from the materials we see listed on the site?
Of course not. We can make a door covering out of just about anything. If you have something in mind, feel free to ask and we’ll look into the logistics of the material.
The coverings listed on the website are the most popular, but the list is not necessarily comprehensive.
Let your creative juices flow. If you can dream it, we can do it.
What kind of service packages do you offer?
With the sale of any new high security door, we offer one year of complimentary Platinum Level Service.
Included in this package is 24/7 phone support, and in-person technical support if the problem is too large to fix over the phone. Additionally, a technician will come to your house annually to perform a service check.
This annual maintenance includes testing all technology, oiling hinges, changing batteries, and making sure that your doors are functioning properly.
After the first year of complimentary service, you can choose to purchase a Platinum Level Service Plan.
Do you recommend doors for interior or exterior?
Our recommendations for interior and exterior doors depend on the residence.
If the home has one entrance (such as in a high-rise building in a city) it’s more cost-effective to replace the front door.
However, the larger estate projects we work on have multiple entrances, which opens residents up for additional breaches. In these cases, we typically turn at least one bedroom into Sanctuary™ — sometimes more, depending on the circumstances.
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